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Loom

Loom

Starting at $8 per month
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Overview

What is Loom?

Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.

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Recent Reviews

TrustRadius Insights

Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly …
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Great little tool

9 out of 10
June 23, 2023
Incentivized
We use Loom to make screen recordings for software tutorials and user issues for troubleshooting. As a mostly remote team this helps to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Business

$10

Cloud
per creator/per month

Starter

Free

Cloud

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.loom.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month
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Product Details

What is Loom?

Loom is an async video communication platform for work. Built for simplicity and speed, the user can record, share, and interact with video messages to move work forward.

Loom allows users to express thoughts at work in less time, sharing quick feedback, or deep communication. Viewers can interact, comment, and respond to videos, to create an instant human connection.

Loom boasts over 14 million people across 200,000 companies as users, who communicate faster with async video. From HubSpot, to Atlassian, to Netflix, Loom aims to be the screen recording and collaboration tool of choice for top companies and small businesses alike.

Loom Features

  • Supported: Record your screen, camera, microphone, and internal audio
  • Supported: Works on Chrome, Desktop, and mobile
  • Supported: Automatically save videos to the cloud and share them instantly with a link
  • Supported: Leave time-based comments and emoji reactions & get notified when someone views, reacts, or comments on your video
  • Supported: Choose who can see your video with security and access controls
  • Supported: Edit and trim your video using the Loom web app
  • Supported: Adjust video playback speed

Loom Screenshots

Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS

Loom Video

What is Loom?

Loom Competitors

Loom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.

Loom starts at $8.

Vidyard, Zight, and Rewatch are common alternatives for Loom.

Reviewers rate Usability highest, with a score of 10.

The most common users of Loom are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(173)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly beneficial when they need to create quick and focused 'how-to' videos with time-sensitive requirements. It has proven to be an effective tool for creating training and support videos for customers, as well as facilitating collaboration within teams. One of the key advantages of using Loom is that it simplifies communication by allowing users to record video messages, eliminating the need for lengthy email chains and fostering more personalized and humanized communication. This feature has been especially valuable in enabling collaborative feedback, as team members can record their screens and provide verbal feedback on design elements or document drafts. Furthermore, Loom has been widely used to simplify communication with clients and both internal and external teams when conveying detailed information or navigating complex tools or products. By offering the ability to capture short product tours, communicate with prospects, and document bugs, Loom enables users to create shareable and downloadable videos that showcase processes, workflows, or issues encountered. This not only saves valuable time but also enhances visual communication, making it easier for all stakeholders to understand and address problems effectively. Additionally, Loom streamlines communication with team members, clients, and partners by eliminating the need for lengthy emails and reducing the chances of misunderstandings. As a tool essential for running businesses effectively, Loom allows for quick sharing of videos with clients and team members alike. It has proven invaluable in training new employees since they can watch videos at their own pace while benefiting from transcribed text and other features. Moreover, Loom significantly impacts business efficiency and productivity by enabling effective work without constant meetings. The software's versatility is evident in its widespread usage across various scenarios such as generating marketing materials, creating customer tutorials, facilitating internal communication, particularly when meetings are not necessary or asynchronous communication is preferred. For sales teams working across different time zones and verticals, Loom provides a valuable platform for delivering information to partners and prospects. With Loom's ability to visually demonstrate step-by-step processes, it solves problems more effectively than text-based communication, making it an indispensable tool for sales enablement. It is also frequently used for recording and sharing screen capture videos to support development processes, provide feedback, and design game mechanics. In conclusion, Loom has become a go-to solution for many users due to its ability to streamline communication, save time, enhance visual understanding, and empower effective collaboration. The diverse range of use cases span from training employees and creating customer tutorials to supporting development processes and sales enablement. Loom is also highly valued for its ability to save users significant amounts of time by allowing for quick web-based screen sharing and eliminating the need for lengthy emails or voice messages. Another important use case of Loom is training clients on specific tasks and demonstrating project results. With Loom, users can easily share information in a more maneuverable and efficient way, providing a seamless experience when disseminating knowledge. This has proven to be especially beneficial for businesses that rely on effective communication with clients and partners. Overall, Loom has a significant impact on productivity and efficiency in various industries. Its versatility allows it to be utilized in different contexts, whether it's creating training materials, simplifying communication, providing feedback, or showcasing processes. Users find that Loom's features address their specific needs and help them overcome challenges more effectively than traditional forms of communication. With its ability to capture and share visual content seamlessly, Loom proves to be an indispensable tool for enhancing collaboration, improving understanding, and saving valuable time for individuals and teams alike.

Convenient Integration: Many users have found the integration of the Loom extension into Chrome to be extremely convenient, allowing for fast and almost automatic screen recording with options to capture audio and video camera.

Well-Executed Organizing System: The online organizing system for videos in Loom is well executed according to users. They appreciate the ability to create folders and move related videos into those folders, making it easy to access and manage a large number of videos efficiently.

Easy Access to Video Tools: Users have praised Loom for providing easy access to video tools through the browser extension. They mention that there are multiple tools available for customizing what to record, such as capturing a single window or the entire desktop, as well as editing functionality for removing errors or unnecessary sections from recorded videos.

Limited video editing abilities: Some users have mentioned that Loom lacks advanced video editing abilities and titling features, which may limit its usefulness for those who require more control over their video production. This limitation has been raised by multiple reviewers.

Excessive notifications during setup: The notifications and communications from Loom during the initial setup have been described as excessive by some users, potentially causing annoyance or distraction. Several reviewers have expressed this concern.

Lack of customization options: Users have suggested that Loom could benefit from offering more customization options, such as a frame selection tool to customize the recording space more precisely. This suggestion has been made by multiple users.

Attribute Ratings

Reviews

(1-25 of 26)
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Carlos Andrés Patiño | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have used zoom, Google Meet or youtube to manage our videos in the past. But both did not seem to be as seamless for everyone to use it. Loom came in to provide an easy way for everyone to use video and share screens or communicate in general. Loom integrates with Slack and that is another cool feature.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Loom: Loom offers both free and paid plans. The free plan includes basic features and limitations, while the paid plans unlock additional functionalities such as longer video recordings, HD quality, and more advanced sharing options. Either way, quite affordable Vidyard: Vidyard's pricing is geared towards businesses and offers a range of plans tailored to different needs. Pricing typically depends on the desired features, such as analytics, integrations, and advanced marketing functionalities.
Manan Vora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
Alyssa Parr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Honestly, before using Loom, I was recording videos from my cell phone and sending them through Whatsapp or Telegram to try to send large file sizes! I know there are other screen recording tools, but Loom's web interface with all the settings just knocks it out of the park for me.
Roshinee Pandiarajan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I selected Loom because of product superiority and intuitiveness. Loom has high quality videos compared to others, the Freemium tier is very exciting in Loom. Loom is a multipurpose tool that comes to our help in many areas- whereas other tools are more focused on a specific vertical like sales/ marketing/ learning.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Simplified version of screenflow, not as comprehensive as screenflow in terms of features, but it does the trick for making short training videos. If you just want to capture something on-screen and not do a lot of editing, then Loom is perfect for that. Great for generating simple videos for content and feedback and training procedures.
Score 9 out of 10
Vetted Review
Verified User
I didn't use any other product like Loom. Skype or Viber just won't work for what I needed. I talked with people who used other products but didn't try one myself. Loom was the first to try and I stayed with it. I was satisfied enough with Loom that I didn't feel like exploring other options, which is also a huge time saver.
Andrew Folts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I tried lots of different screen recording software but ultimately chose Loom because it had the simplest and most user-friendly UI. There are certainly more advanced apps, like screenflow, but my use case is fairly simple—I just want to be able to record video/screen-shares as quickly and simply as possible.
Raphael Sanguinete | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've used Camstasia and Screen-o-Matic to record screen capture videos in the past. These 2 options at the time didn't have an online platform to upload the videos, so I uploaded it to Youtube or Google Drive so my collaborators could watch them. Loom is easier than them, as it integrates the 2 features that I need in an easy to use way; it records with good quality the videos that I need, and uploads them automatically to the Loom platform so my collaborators can watch them.
May 14, 2019

Loom is amazing!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • iMovie, Adobe Premiere Pro and Screenhero (Discontinued)
Loom solves something that no one else is even trying to solve. Quick visualization of your online experience. Every other solution that records your screen takes time to render the video before it can be shared. Loom is taking the magic of sharing a screenshot of your computer screen and improving upon that tenfold in the format of a video. A picture is worth a thousand words, but a video is infinitely better in most cases.
Chandler Elmore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Loom is the best video screen sharer that we have come across. Its ease of use and relative value in its free product make it an easy stand out when we went looking for a platform to use. Though there are different video recording platforms out there that can do similar things to Loom, none are as easy to use and straightforward.
Jack Edward Heald | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
I used to use Zoom to do screen capture video - even I don't have someone else in a video conference - just because it does a good job of creating screen captures. But that's not really what Zoom is designed to do. Now, when I need to do a fast, low-production-value, easy-to-distribute video, I use Loom.

For more complex but still relatively quick videos, I use ScreenCast-O-Matic, because it gives me some post-production editing capabilities lacking in Loom. And for really top-notch editing, I use Vegas Pro 14. But neither of these are remotely as fast and easy as Loom.
Steena Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I also have used eCamm and Quicktime for screen-share/screen recordings. All of the tools here require some patch working of a screen recording, uploading the video to a hosting site, and then eventually sending it to the client. Huge time suck!
Jeff Garon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are plenty of screengrab / screen recording tools out there. I like loom based on it's simplicity for acheiving regularly occuring challenges. I don't typically need anything heavier, so having this as a quick tool is great!
Andrea Cross | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For desktop recordings, I've only used Quicktime. Loom is overall a nicer looking and functioning tool for recording videos, although there are a couple tools that Quicktime has (like splicing videos and selecting a specific recording size) that I wish Loom had.
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