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Quick and powerful way to create visual documents
October 01, 2021

Quick and powerful way to create visual documents

Scott Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

It is super easy to pick up and start using. Only areas of frustration come around finding and sharing documents.
Lucidchart is a great option, my go to actually, for doing any design layout work. It is super easy to create visual chart representations. I use it for diagramming workflows, creating technical documents, and organizational charts among other things. Its biggest wins in my opinion are being super simple to use and share.
  • Software architecture
  • Organizational charts
  • Process flowcharts
  • Organizing existing documents.
  • Creating quick share links for external partners (i.e. job candidates).
  • Improved productivity
  • Better idea sharing
It is really nice to be able to drop a link into Slack and have the ability to grant view/edit privileges. I have not tried it with GitHub or Zapier, but I could see adding it to project Readmes in GitHub as a huge win. In the past, I had linked exports from Lucidchart in GitHub. Having a live dynamic link would help keep documentation up to date.
I have never had to create a support ticket -- the best kind of support I can think of.

Do you think Lucidchart delivers good value for the price?

Yes

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

Yes

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

Jamboard is great at providing a true to life digital whiteboard. While this is its strength, it is also a weakness. Jamboards are fantastic when all parties have access to an iPad and or a Jamboard. But when using the software on a computer with a mouse or trackpad they become cumbersome. Also, while they are great at freeform, the structure and templates in Lucidchart are so helpful. Just about anyone can pick up Lucidchart and create an easy to use visual document. Keynote has all of the forms to create nice charts, but linking them together takes so much more time than Lucid and they are not easy to share, update or modify.
Lucidchart is great at creating flowcharts, software diagrams, org charts or any other data that is best shared visually. I find it so easy to use because it just gets out of your way. It does what you would expect it to do without any fuss. Any suggestions on improving would be around how documents are shared. We use it for software architecture interviews. The tool works great, but some thought around how to create the sample docs and share them with the hiring team would be nice.