Power, yet simple robust flow design software! | TrustRadius

Usability

7

It is easy to jump into as described, but it could use some video tutorials.

Use Cases and Deployment Scope

We use Lucidchart to create flow diagrams to illustrate how our product operates in different contact center environments. It is an essential component for the creation of our training materials as well for demonstrative purpose when describing our products.

Pros and Cons

Intuitive interface
Drag and drop
Smart connections

More templates
Video tutorials

Return on Investment

Best chart software for our purposes

Integrations

Don't currently integrate Lucidchart.

Support Rating

7

Again, needs video tutorials :)

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Other Software Used

Jira Software, Slack

Likelihood to Recommend

Not sure where it is not well suited because we use Lucidchart for a specific purpose, to create software flows.