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MS Teams is making it easy to transition to a digital workplace
July 23, 2019

MS Teams is making it easy to transition to a digital workplace

Justin Pink | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

My organization offers Teams to employees via the Enterprise and Office licensing but has yet to fully embrace the software (I assume this is similar across many other organizations). Employees who are using the application are mostly early adopters and those who see the immense value. My team is using MS Teams to have conversations and centralize a lot of tools that are being used into one place, i.e. Dynamics 365, SharePoint, PowerBI, Skype, Meeting Calendar, etc. The more people who use it in an organization, the more value the tool becomes. It addresses a lot of issues, the main one being it centralizes several tools as I mentioned previously. It also supports more collaboration with its easy and centralized Chanel conversations.
  • Combines several tools into one application.
  • The online platform functionality is exactly the same as the downloaded platform.
  • Rolled into Enterprise & Office 365 licensing.
  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
  • The more employees using Teams, the better value the company will get (especially from increased work productivity).
  • Little investment due to Microsoft 365 Enterprise & Office 365 bundling.
  • With little to no time to implement Teams, the tool can have an instant ROI effect, but initially, user adoption and training can be slow to start.
I've used both Slack and Teams but think Teams will prevail for companies who embrace Office 365. With Microsoft adding new app integrations and external connections exponentially, it's never been an easier time to transition into a digital workplace. Microsoft introduced a free version of Microsoft Teams so Slack now has a true competitor. For companies who've stayed away from Microsoft products and geared towards Google or Apple platforms, Slack might still have a market in that space.
MS Teams is essential for collaborative work. If you work alone, the value of the tools decreases but still helpful for centralizing several tools into one place. If you want to put conversations in one location, Teams is the recommended tool to do so. It's helpful to remove lengthy conversations that are full of back and forth email. It also saves all attachments to one location, so unlike your email, you can see all attachments from the conversation with one click. Documents and document versioning work off of SharePoint so it's easy to use one file in Teams oppose to multiple version being passed through email.

It's a better alternative than Skype for conversations because it saves the conversation forever (even when you close the app) and conversations can continue while you or others are offline too. Teams also have a great phone app to stay connected to the conversation while on the go.