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Miro is the hybrid office saviour
April 06, 2024

Miro is the hybrid office saviour

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is mostly used as an async collaboration tool, pooling stakeholders together to contribute to mappings. Miro is also used for remote ideation sessions. For my use case working in Customer Experience, Miro is used to create journey maps and service blueprints that are exported to PDF and printed to physical. In my previous role, I used Miro mostly for business process mapping.
  • Offers great control functions to facilitators through 'bring everyone to me'
  • Offers a great range of shape and iconography to permit the design of a broad range of maps
  • Being in the cloud, does well permitting sharing boards for async collaboration
  • Inexperienced Miro users find it quite difficult to navigate a board.
  • Lines may get fixed on to an object when they're not physically attached resulting in moving the shape and skewing the line.
  • I'd like to be able to highlight and group clusters of objects together more easily, similar to PowerPoint.
  • Greatly improved productivity through easy UX
  • Greatly improved knowledge share through easy collaboration
  • Improved Ideation through permitance of large stakeholder collaboration
Miro has allowed the organisation to come together in a remote environment. Post COVID, our in office days are not all aligned across departments so Miro has granted the possibility of collaborating in a hybrid setting, improving access to the ideas and thoughts of those not physically in the room during such sessions.
Miro is the preferred choice however due to access/license issues of some stakeholders, FigJam is sometimes used instead as it allows users to participate without a license. draw.io is a preferred choice for business process mapping however is not inuitive to share and cannot be worked on collaboratively.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Well suited:
Where a stakeholder needs to contribute to a brainstorming session or for remote collaboration during workshops and training sessions.
Less Appropriate:
Formal documents that are text heavy (word is still king here), graphic design (Canva or photoshop are better), formal presentations (powerpoint is the leader), presenting or conducting data analysis (excel)