The best Project Management Tool on the market!
Updated August 07, 2023

The best Project Management Tool on the market!

Sarah Hudson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Monday.com is used across our entire organisation, from project management, training & onboarding, to content scheduling and planning. It serves many purposes for our entire business, and it meets the needs of all departments that use it in entirely different ways. We manage over 600 buildings globally, which means an extensive amount of information is required, and Monday.com boards not only allow us to see everything that we need to, but it also allows us to view boards in a dashboard for an instant snapshot of global performance across a number of board types.
  • monday.com integrations are absolutely fantastic! Lots to choose from, and I especially love the ability to now also have a form format (as well as integrate with JotForm), because it makes information capture quick and easy.
  • The automations on monday.com are so helpful. They keep board members accountable, but also make sure that things are not missed or forgotten.
  • There are so many columns to choose from to make it easy to adapt a board to really suit your needs. I also really enjoy the "last updated" column which provides visibility of who's been interacting with tasks.
  • Archiving boards means that they archive for everyone, which can be a little frustrating if you have far too many boards and want to clear out your folders, but you don't want them to be removed for anyone else.
  • The inbox really doesn't work well. There is no way to select all and perform an operation with multiple inbox items - and if you have hundreds of boards, then it can mean thousands of updates over the years! I don't use the inbox at all for this reason.
  • The My Week function behaves similarly to the Inbox, so if it's flooded, it's impossible to use.
  • Time saving.
  • Simpler project management.
  • Visibility of workloads.
monday.com can often be intimidating to new users, however I find their support articles very useful, and their Support Team is extremely quick to respond if you've ever got an enquiry that the support articles don't immediately answer. However, once you're familiar with the platform, it is so useful for managing your projects and I'm not sure how we previously lived without it!
I've dealt with Customer Support a number of times before, and they're extremely prompt to respond and assist. I also find the help articles really useful. There is no shortage of customer support.
I've used monday.com for about 5 years now (when it was originally dapulse), and I can only remember one time during that entire period that the platform was down. It's incredibly reliable, and I don't think I've come across any bugs with the platform at all. Always works as designed.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

monday.com is the most elite project management tool I've ever utilised. It's really well suited to project management (in our case we use it to launch new buildings from start to finish, and it allows us to map out tasks, schedule content and manage budgets all in one place). We also use it for all of our content management both internally and externally, across our global team.

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
10
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
10
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated