Item: monday.com
Rating: 7
Author: Verified User

Return on Investment

Increased employee adoption certainly.
Clarity of project and schedules.
We maybe rely on it too much actually!

Use Cases and Deployment Scope

We use monday.com across the whole organization. We use it predominantly as a planning tool but also incorporate it into our budget/scheduling processes. It has helped us become more organized and focused. Because everybody has access we're able to use it collaboratively remotely. I don't think we could operate without it!

Pros and Cons

It is very intuitive.
I'm always discovering plug-ins and ways to do things.
The support is very good.

I think a better pricing model is needed. We find it a bit expensive.
More training videos would be useful.
A more slimline mobile approach would be welcome.

Usability

It's very user-friendly and I love the templates. There is always one or two that I find and realize we need.

That said, I think there could be more training/how-to videos. I'd appreciate a Beginners Guide through to a Power User Guides. It's sometimes hard to find the answer to a particular problem.

Support Rating

We've always found the personal support very good.

Reliability & Availability

As described previously, it had matched our expectations and has certainly helped increase our productivity.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Best suited to an organization such as a creative agency with multiple projects and stakeholders. I've seen it used before in a small agency and they were just using it as a spreadsheet calculator!

Not suited/too expensive for teams smaller than 5 people I think. Once the staff count goes above that then monday.com comes into its own.

Workflow and Productivity Savior

Overall Satisfaction with monday.com