Item: monday.com
Rating: 7
Author: Adolfo Vargas

Use Cases and Deployment Scope

The most important business challenge addressed by my use of Monday.com is communication with the Sales Team

Pros and Cons

Powerful communication tool
Built for multiple users
Great tracking tools

User pricing limits
Slow mobile app
Would like integration with Salesforce

Return on Investment

Time Savings - has freed valuable time for Team Members to negotiate more deals
Increased Employee morale - Employees are happy to use results that gives sense of achievement

Usability

I've seen first hand many non-tech savvy folks take to monday.com like a fish takes to water. I rate this software very highly; it's truly a game changer.

Support Rating

It's very difficult to have technical issues resolved; however, I must remark that the company continues to improve in this regard.

Reliability & Availability

Monday.com completely transformed work management flows; it has allowed better engagement, and made it much easier to comply with auditing processeses.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Tableau Desktop, Salesforce CMS, Microsoft Power BI

Likelihood to Recommend

Monday.com is really exceptional in project management and organization, with its great tracking tools. However, Monday.com is still missing integration with other very popular third-party apps.

Onwards and Upwards

Overall Satisfaction with monday.com