Friendly professional service
October 02, 2023
Friendly professional service
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We are a small (7 person) office in a financial industry. I wanted to add the service of call recording to our account. I did need to be transferred several times and wait on hold awhile to accomplish my goal but everyone was very helpful and friendly. It was all setup and the process shown and explained to me on the same day. Overall I am satisfied.
- Online dashboard to make changes to account
- Consistent billing
- Support Friendliness
- Reviewing with long term customers
- Inability to cancel first location/number account is setup with
- Easy access to a phone number for support
- Ability to handle flow efficiently
- Fair market pricing for product offered
- Tailorable to individual business needs
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes