Nextiva Business Phone Service for me!
October 27, 2023
Nextiva Business Phone Service for me!
Score 9 out of 10
Vetted Review
Verified User
Software Version
VoIP Phones
Overall Satisfaction with Nextiva Business Phone Service
Remote healthcare IT worker here, so I am a frequent user of the mobile app. It's user-friendly and has significantly improved over time. The new NextivaONE app is easy to install and use. Our staff have raved on convenience. Service is reliable and the quality of sound is clear. Round-the-clock customer support is an absolute plus for the health care industry and we can get help when needed. Support representatives take the time to understand and address any issue at hand and I have found the follow-up calls and questions on pre-existing tickets to be helpful when in the midst of putting out multiple fires. Thumbs up to Nextiva Business Phone Service for me!
- Customer support
- Implementation assistance
- Reliable products
- Account managers
- Account manager turnover
- No longer on copper lines
- Moving towards and forward with worldly technology
- Cloud based solutions
Larger support team, better service, more aligned with projective IT initiatives.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes