Amazing service
January 18, 2024

Amazing service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Use the service at work and works amazing and very simple to use. Highly recommend to anyone and any business. The service that we use is simplistic and very user friendly. Would not use any other service, customer support is also very helpful and friendly. Had all great experiences with the service. I also love how easy the phones and services are to use. When I use them they are very user-friendly and simple to use. I also love the call forwarding feature. It helps get calls to the right person. I also very much like how easy it is to transfer calls and the hot and cold transferring.
  • calling
  • messaging
  • voicemail
  • call forwarding
  • speed
  • ease of use
  • transferring
  • positive and helpful
  • fast
  • ease of usage
its quick and easy and very simple to use. We have never had an issue. been flawless and amazing for us so far.

Do you think Nextiva delivers good value for the price?

Not sure

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

love this service and highly recommend like i stated it is very easy to use and very nice to have for any and all offices. Very user friendly and simplistic to use.

Nextiva Feature Ratings

Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
9
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Audio conferencing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10