Our company has been using Nextiva Phones for over 8 years and we are extremely satisified customers!
April 23, 2024

Our company has been using Nextiva Phones for over 8 years and we are extremely satisified customers!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Our company uses Nextiva Phone Systems in all the offices, and since its inception, we have been satisfied. There's never any service issue and there has never been static on the phone. The phones must work consistently and without issue. Whenever I needed to call customer service, I did not have to wait to speak with someone. They answered the phone quickly and addressed my issue without complaints.
  • The sound is very clear.
  • Transferring calls are very simple.
  • I was able to set up all the phones myself, and I programmed them with ease.
  • They are sleek looking and add nice flair to the office.
  • Honestly, I cannot think of anything.
  • The phone works very well, and that is an essential part of our business. We really on excellent and clear communication.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

It's a perfect phone system that does what it says it will do. It works wonderfully for our offices.

Nextiva Feature Ratings

Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
Not Rated
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10