Overall Satisfaction with Nextiva vFAX
Nextiva has simplified faxing for our agency, we have many different departments offering different types of health care services all with their own faxing needs. The HIPAA compliant faxing meets all of our needs and the integrated vFax portal serves as an additional method for staff to fax without leaving their desk or as a backup to access faxing remotely.
- Reliable 24/7 faxing services
- HIPAA compliant faxing
- great customer support
- Ease of use
- Fax Bridges do go out from time to time requiring rebooting to reconnect to the service
- account alerts when fax bridges go down would be nice
- the ability to authorize multiple users to the vfax portals
- Saves us thousands yearly compared to old fax services we were using
- allows us to fax with ease and simple setup
Do you think Nextiva vFAX delivers good value for the price?
Yes
Are you happy with Nextiva vFAX's feature set?
Yes
Did Nextiva vFAX live up to sales and marketing promises?
Yes
Did implementation of Nextiva vFAX go as expected?
Yes
Would you buy Nextiva vFAX again?
Yes
Evaluating Nextiva vFAX and Competitors
Yes - Nextiva vFaxing replaced our old Frontier Communications analog fax lines and saved us a ton of money as well.
- Scalability
- Integration with Other Systems
- Ease of Use
The vFaxing product was easy to setup, we ported our numbers installed fax bridges and it was plug-n-play from there. Very easy to setup and use. Most importantly this product saved us about $6,000 a year compared to our old faxing service.
Wouldn't change a thing, we love our Nextiva vFax service