Wonderful experience so far, minor thoughts for improvement.
May 17, 2019

Wonderful experience so far, minor thoughts for improvement.

Abby Montgomery | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

On24 is used across the organization to provide internal and external webinars for products and programs. Our Operational Contract Fulfillment group used the platform to deliver contract specific information to end users of our products.
  • Internal communications
  • Training
  • Ability to set Q&A widget to direct to a specific email address.
  • Registration link becomes an on-demand viewing link after the live session has been delivered.
  • Great customization is available for the information presented during training delivery.
  • There is not a save or undo button in the setup screens. If you just want to see how something would look different, but do not implement the change, you would have to rebuild the configuration.
  • The search capability on My Webcasts screen is very limited. With multiple users in the organization, it would be great to filter by the creator.
  • It would be great if after a live session has passed and viewing is all on-demand, a pause button was automatically available.
We have only encountered one issue where an outage occurred. I have found it to be very reliable.
  • Educated employees by providing internal product launch/updates.
  • Provided product administration training to external customers.
Attendee data is much better with On24. Customization of On24 webinars is far superior.
I have not yet found a situation where On24 was not appropriate to use.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Not Rated
Participant roles & permissions
Confidential attendee list
Calendar integration
Record meetings / events
Event registration
Not Rated