Reliable product with good features and great support!
June 20, 2019

Reliable product with good features and great support!

Kevin Ivers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

On24 is used by the marketing department to run monthly webinars and group demos. Webinars are one of the main tactics used for new leads and the progression of current leads. On24 ensures that we can run high-quality webinars, using the simu-live feature. This gives the marketing department time back as we can re-use the webinars again.
  • Lead generation
  • Simu-Live: Allows us to re-use webinars and run webinars over different time zones.
  • Audience Questions. It's simple to respond in real time through On24.
  • Support: Chat support is excellent and always reply almost instantly.
  • Reminder emails design is poor and they come from a do-not-reply.
We never had the integration set up correctly.
I never experienced any issues of this kind.
  • New Lead Generation
  • Reliable system: no need to consider changing or adding to new demo times or training.
If you plan on polling or surveying the audience during a webinar, this is easily done and results show up quickly.
Also, if you are doing a live Q&A, the presenter can easily view and manage questions in the back end of On24.

ON24 Feature Ratings

Audience polling
8
Q&A
8
Branding options
5
Integration to Marketing Automation
4
Participant roles & permissions
7
Confidential attendee list
7
Calendar integration
8
Record meetings / events
8
Slideshows
8
Event registration
7