OpenText, the best document manager. With cloud integration and customization.
March 03, 2022

OpenText, the best document manager. With cloud integration and customization.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenText eDOCS

OpenText offers a complete document management suite that allows me to search, retrieve, store, and organize documents in the cloud. It helps me get my day-to-day tasks done in minutes, allowing me to focus on other, more important things at work. With OpenText, I can integrate with various platforms and cloud platforms such as Salesforce, AWS, Office 365, Google Docs, or Microsoft Azure. I really appreciate using this tool.
  • Integrate with various platforms
  • Easy implementation
  • Improve business process agility
  • Long learning curve
  • The User interface is a bit dusty
  • the price of the tool is high
  • The features I like the most is its customizable UI
  • Search algorithm
  • integration with cloud
  • Long learning curve
  • Vast documentation and knowledge-base
  • Worldwide support from OpenText.
Although I occasionally use other document managers, OpenText remains my favorite, as it does an excellent job of managing content and documents in a variety of scenarios. And also integration with the cloud is essential nowadays. The other tools don't integrate the interface and the document search so well. And for that, I prefer to just use OpenText which already provides me with all these options.

Do you think OpenText eDOCS delivers good value for the price?

Yes

Are you happy with OpenText eDOCS's feature set?

Yes

Did OpenText eDOCS live up to sales and marketing promises?

No

Did implementation of OpenText eDOCS go as expected?

Yes

Would you buy OpenText eDOCS again?

Yes

On a daily basis, one of the features of the OpenText tool that I like and appreciate the most is related to the user interface. Sometimes it can seem a little confusing, but it is very customizable which gives me the freedom to adjust and configure it as I prefer. OpenText helps me in the management and organization of documents, simplifying my day-to-day, and with the ease of managing content anywhere via the cloud.

OpenText eDOCS Feature Ratings

Content capture & imaging
7
File sync, storage & archiving
9
Document management
9
Records management
8
Content search & retrieval
10
Enterprise content collaboration
8
Content publishing & creation
8
Security, risk management & information governance
8
Contract lifecycle management
8
Automated workflows
7
Artificial intelligence
9
Mobile support
7
Integration
8