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A+++ for Outreach!
August 01, 2017

A+++ for Outreach!

Jordon Sargent | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

We are using Outreach in our sales efforts. We get hundreds of inbound leads each month and with a nimble team it's tough to keep track of all of them. Outreach has enabled our sales team to give each prospect a sufficient number of "touches" by way of email cadence/sequences.

Our SDRs and AEs are both using Outreach and are seeing great results.
  • Ability to A/B test subject lines, links, messaging, etc.
  • Very easy to copy/clone messages and create new ones.
  • SF integration is wonderful.
  • Initial set up can be tricky.
  • The classic Salesforce extension is awesome, but the lightning SF mode is a little clunky.
  • Sometimes it can be hard to diagnose what the problem is when an email won't send.
  • Faster lead conversion
  • Increased employee efficiency
  • Higher conversion of leads
Outreach is so much more user-friendly than some of its competitors. The ability to AB test is so helpful. The SF Outreach extension for Chrome is a game changer, and the Outreach support team has always been A+. I cannot say enough good things about Outreach and its support.
Outreach is most appropriate when you are wanting to SELL. Yes, that's generic, but I'm a firm believer that prospects are not nearly as likely to respond on the first "touch" than they would be on the 3rd, 4th, 5th, etc. touches. Outreach enables you to drop prospects/leads in a sequence or cadence and continue sending automated emails without having to worry about it.