1. Home
  2. Sales Engagement Platforms (SEPs)
  3. Outreach Reviews
  4. User Review of Outreach
Great product
January 23, 2018

Great product

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

The new update is tough, doesn't work well with our entire org workflow and keeps deleting our emails.
We use it across the entire sales team to help with cold outreach as well as nurturing and follow up.
  • The volume of activities and the ability to work an account with a single view to compile notes to ensure you are being targeted in your approach.
  • Organization of your day, separation of calls and emails to ensure efficiency on my BDR team. Filterability to ensure we are hitting people at the right times.
  • Support, it is extremely difficult to get any answers from their team and we get left in the dark as to when things will get fixed.
  • When you try to click around in other screens it will delete your emails and make you start over as of the past 2 months with no end in sight.
  • I am able to close business and cold call to create my own pipeline
Throughout my time using outreach I have always loved the endless capabilities of structuring my day as I have a bunch of calls in between the time I have to prospects. We need some help on the support side as of the past couple of months.