Outreach - Great for your sales team
Overall Satisfaction with Outreach
Used by the whole Sales department to drive and identify interest in email/marketing content with prospective customers.
Sequences are useful to send out regular cadence of content to multiple contacts with the push of a button. New UI is much better and easier to use.
Sequences are useful to send out regular cadence of content to multiple contacts with the push of a button. New UI is much better and easier to use.
Pros
- Sequencing
- Multiple emails at once
- Showing activity and engagement with content sent out
Cons
- Less tabs, the UI is good but there are a lot of clicks to find certain activity or engagement insights
- Product has improved in the past 2 years significantly
I do not use the reporting option
- Less time typing emails
- Templates for sequences make it much quicker to send out a marketing blast to every prospect without worrying about names or formatting.
They have been great, very responsive and helpful. Even going so far as to fix the incorrect account setting and record a video showing how they fixed it already.
Much better for usability, integration with SalesForce, and great customer service and support for end users on a daily basis.
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