Outreach - Great for your sales team
January 24, 2018

Outreach - Great for your sales team

Neville Holden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

It has significantly improved over the past 2 years I have been using Outreach.
Used by the whole Sales department to drive and identify interest in email/marketing content with prospective customers.

Sequences are useful to send out regular cadence of content to multiple contacts with the push of a button. New UI is much better and easier to use.
  • Sequencing
  • Multiple emails at once
  • Showing activity and engagement with content sent out
  • Less tabs, the UI is good but there are a lot of clicks to find certain activity or engagement insights
  • Product has improved in the past 2 years significantly
  • Less time typing emails
  • Templates for sequences make it much quicker to send out a marketing blast to every prospect without worrying about names or formatting.
Much better for usability, integration with SalesForce, and great customer service and support for end users on a daily basis.
Great for sales team trying to engage with many prospects using regular cadence of the email sequences. Saves a ton of time compared with traditional email programs. The support is also extremely responsive and helps to address any issues within an hour or two at most.