Good program but some improvements needed
Overall Satisfaction with Parallels Remote Application Server
We use Parallels Remote Application Server (RAS) to remotely use customers' Production Management System that is specially made for the plastics industry. That program is very heavy, almost impossible to use over a VPN connection. And very fragile on network breakage/errors. When using RAS the program stays on the server, and only screen is mirrored to the users computer. No network issues when local network is only used. If users connect to RAS breaks, the job continues where it left off when the connection gets back. RAS is pretty good for this environment, users like to use two screens on the RAS web version, but now we have to satisfy the one screen with tabs. RAS makes it also possible to use PMS on phones and tablets.
- Mirror the heavy program to remote users screen
- Works also on phones and tablets
- Customer like to use at least two screens simultaneously on the RAS web version
- Previously user's couldn't do work from remote places. Currently at least ten users use RAS remotely.
Heavy program that is very fragile on network issues delivered over slow network to remote locations.
You can make corrections from your phone or laptop just using web browser.
RAS is located on VMware server cluster. So RAS is always online if the servers crashes.
Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?
Yes
Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?
Yes
Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?
Yes
Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?
Yes
Would you buy Parallels Remote Application Server (Parallels RAS) again?
Yes