True and honest review of Paychex Flex
April 13, 2023

True and honest review of Paychex Flex

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I use Paychex Flex daily for paperwork involved in my day to day job, as well as reports and projects for other directors. Paychex Flex makes it easier for my employees to keep their personal information up to date, look at their timeclock punches as well as their check stubs. This makes my life easier.
  • reports
  • keeping up to date with laws
  • user friendly for our employees
  • I don't like how quickly it times out and you have to re login
  • I wish I could have 2 areas of my dashboard open on the screen at once
  • did I mention how fast it times out? lol I hate having to re login so frequently when I'm working
  • save time not having to get info for employees they can get it themselves
  • employees can update their own info, saving time and money
  • can run better reports for CFO and CEO
Positively - We use both standard and custom it has helped in everything from the annual budget for the CFO to the Census information for our insurance broker that is negotiating our health insurance renewal.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Paychex Flex is great to use and has helped our employees stay up to date in many ways. The only improvement I would make is moving from one platform of Paychex to Flex I would integrate it all together. Right now if we want to look at someone's pay history or status history that have been employed prior to Paychex Flex, we have to go to a different area in the dashboard in stead of looking them up in one spot.
I really enjoy that the employees can get the information they need or update their stuff instead of coming to me for everthing.

Paychex Flex Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
7
Organization and location management
6
Pay calculation
8
Direct deposit files
9
Approval workflow
9
Balance details
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Manager tracking tools
9