BEWARE OF PAYCOM!
September 07, 2022
BEWARE OF PAYCOM!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
Our 800+ employee business has used them as a vendor for several years and their customer service has gotten progressively worse. Recently, based on their reported human error and lack of knowledge about key employment tax issues, they filed an unauthorized (and grossly inaccurate) payroll tax return that has created a huge mess for us with the IRS. The MANY hours required to resolve their error is on us. Based on the continued terrible customer service we receive, I reached out to their CEO and Chief Sales Officer nearly a month ago but they've not responded.
- Basic check processing
- Tax compliance
- Customer service
- Their errors have resulted in a massive amount of time spent to correct/resolve.
Do you think Paycom delivers good value for the price?
No
Are you happy with Paycom's feature set?
No
Did Paycom live up to sales and marketing promises?
No
Did implementation of Paycom go as expected?
I wasn't involved with the implementation phase
Would you buy Paycom again?
No