Paycom Is a Game Changer! 6 Years and Counting!
September 14, 2023
Paycom Is a Game Changer! 6 Years and Counting!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
Centennial currently uses Paycom as a full-scope HRM system. We presently utilize all modules of the system. This includes payroll, benefits administration,time and attendance, COBRA administration, E-Verify, talent acquisition and pre-employment screening, talent management, performance management, and ACA reporting.
- Excellent Customer Service
- Payroll Processing and Tax Filing Administration
- Reporting Capabilities
- Employee Self Service Module
- Excellent System Training Videos and Resource Manuals
- Intuitive System Design
- Setting up manager access is a clumsy and burdensome process. I would like to see Paycom revise this process so that system administrators do not have to set employees up with separate manager login credentials for client side access. It would be great if employees could toggle between their ESS and manager profiles without having to first set up their client side access with a separate set of login credentials.
- Saved Time and Resources
- Reduced Administrative Costs
- Streamlined Multiple HR Processes
- Streamlined Multiple Employee Processes
- Provides a Convenient "One Stop Shop" for HR and Employees
- Eliminates the Need for Multiple Systems to Achieve Goals
Paycom's customer service model surpasses ADP's by leaps and bounds. I went from spending significant amounts of time on the phone with ADP customer service to contacting my Paycom specialist on as needed basis. Paycom is also far more intuitive to use that ADP Workforce Now and I have much more control in the system than I did previously. Paycom's reporting capabilities are also outstanding in comparison to ADP's. The system as a whole is overall a superior product in comparison to what we utilized previously!
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes