Paycom Review
January 23, 2024

Paycom Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and money for the employer and employees. It also streamlines the payroll process by allowing employees to make their own changes through the self-service platform, make their own time card changes and approvals, and also gives managers a more comprehensive role in payroll and approving their employee's changes and requests.
  • Online Onboarding
  • Employee Self-Service
  • Time Cards
  • Deduction Processing
  • Website Simplicity
  • PAF usage
  • Saved Time
  • Saved Money
  • Allowed for more work opportunities
Making the switch from Certipay to Paycom was a no-brainer. The friendly usage, ability to onboard virtually, and payroll process have become much more efficient with Paycom and have allowed us as a company to spend more time elsewhere that we weren't able to do before. We also can now allow our employees to do much more in terms of employee self-service compared to Certipay where it was minimal.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is essential in the onboarding process. Being able to send onboarding via email allows new hires to fill out their onboarding documents on their phone rather than having to come in for hard copies of documents. It also has a great self-service ability for employees once they are logged in. The website does have a ton of functions and info so it can be difficult to navigate at times, especially as a new user.

Paycom Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
8
Report builder
7
Pre-built reports
6
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
7
New hire portal
9
Manager tracking tools
9
Individual goal setting
7
Performance tracking
7