Item: Paycor
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our business uses Paycor on a daily ongoing basis from employees clocking in and out via the app and the web portal. We also utilize the Time Accrual system for PTO procesing, Benefits Administration platform as well as the Scheduling platform. Our business is in Higher Education, so we also employee approximatley 500 students, Paycor allows the timekeeping process to be as smooth and minimal as possibly. Prior to Paycor, we use to process over 600 paper timesheets manually. Our business also struggled with our Open Enrollment process and administrating our benefits. The Benefits platform has really advanced that process and has taken it to a whole new level.

Pros and Cons

Paycor listens to their customers needs very well and addresses concerns immediately.
Paycor is continuously looking for Innovative ways to improve their platforms. For example the new tracking system for Paycor Support.
Paycor communicates and updates customers on upcoming updates often.

The Time Accrual platform has lots of room for improvement. Employees should be able to accurately track their time off and it should not be confusing as to how their time is calculated. The submitted upcoming Time Off Requests should also be allowed to edit and make changes. They should not have to delete their requests and start over.
The "NEW" timecard view does not function appropriately with some errors. In particular with "punch out of bounds" errors. The managers cannot view these errors to correct them, they have to toggle back to the old view in order to acknowledge them.
The Benefit's platform could use some improvement with different fiscal years and calendar years. When our employees make an election for a retirement contribution the system cannot decipher between our fiscal year (July 1) and the calendar year calculations.

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Yes

Did implementation of Paycor go as expected?

Yes

Would you buy Paycor again?

Yes

Return on Investment

Elimanted manually processing over 600 paper timesheets.
Improved employee experience for Open Enrollment process, going from paper timesheets to an online portal to elect their benefits.
Allowed for HR Staff to utilize their time more effeciently with the online Onboarding process.

Time Savings with Paycor

Our HR and/or payroll team has saved 25-50 hours per month. - No longer manually calculating and processing over 600 timesheets
No longer manually entering new employee information during the Onboarding process
No longer manually entering employees deductions
No longer manually entering open enrollment elections from paper elections

Usability

Generally for most of our employees, Paycor is very user friendly. However, for our older employees, they do struggle and the job aids are not very user friendly.

Alternatives Considered

Blackbaud Financial Edge NXT

More user friendly
More platforms available
More support

Other Software Used

Microsoft Excel, Google Sheets, Adobe Premiere Pro

Likelihood to Recommend

Paycor has greatly increased the productivity of our HR staff, taking us from processing paper timesheets to having employees clocking their hours on the mobile app which then automatically import into the Paygrid portion of Paycor. Paycor has also reduced and aleviated the burden of our Open Enrollment process, advancing us decades ahead of how we were processing Open Enrollment. This has truly been a great experience. All programs are going to have features that may not be the best or may have glitches and hiccups along the way, but really matters is how the company handles those issues and Paycor is top notch to jump in and fix anything as it comes along.

Paycor has taken our business from 1859 to the 21st Century overnight!

Modules Used

Overall Satisfaction with Paycor