Item: Paycor
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We were looking for an all inclusive platform that can house all of our employee data sources, from onboarding to off boarding.

We use modules including performance reviews, time, payroll, benefits, ACA, FMLA, recruitment, talent and development. As we transition from another HRIS, there were significant improvements in items like ACA, FMLA, Payroll, Recruitment, and performance reviews. Time cards have some positives and some negatives that we hope to see improved. There is also a bit more of a lag time in reporting than expected. That is also in the process of being upgraded and the new Report Builder option looks promising.

I would like to see improvement in the dashboard as well to have more "shortcuts" available linking the modules to the first page.

Pros and Cons

ACA - the ACA support was phenomenal. It was SO easy.
Payroll - Easy to use and easy to edit.
Performance Reviews - Customizable and has some AI features incorporated
Benefits - User Friendly with so many options for administrative reports.
Recruiting - intuitive design, easy to read and get a snapshot of information. Can add non-manager to review applications which is very helpful when team interviewing.

Reporting - The reporting is slow and cumbersome. There have been improvements in their new reporting platform and it looks promising. We are patiently waiting for the new platform to be out of Beta testing because it seems to work much better.
Timesheet - there is lag time from clock in widget on the homepage to timesheets. Our employees log into their computer to clock in. The clocking in/out works, but the lag time for the timesheet to update does not inspire confidence in our employees.
The homepage needs more shortcuts to the different modules. There should be a shortcut to the benefits page and talent and development page. It would be valuable to allow admins to customize the homepage as well.

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

Did implementation of Paycor go as expected?

Would you buy Paycor again?

Yes

Return on Investment

ACA - Great. It took us approximately two hours to complete, compared to the 40+ Hours it took us in previous years.
Timesheet maintenance- this takes more time than it did previously.
Reporting - Confusing and Difficult. Very little customization and has forced us to rely less on reports.
Performance- Supervisors are spending 20% less time on performance reviews due to the easy of answering the questions.

Time Savings with Paycor

Our HR and/or payroll team has saved 1-25 hours per month. - This is very difficult to answer. There is obviously a learning curve. When we first started using Paycor, everything took longer. Now, I would say supervisors have felt a positive impact. Employees using the timesheets have felt a negative (more time needed) impact. Admins, depending on the job function, could see positive or negatives. Based on my previous comments, reporting and timesheets are increased in time required.

Usability

There is room for improvement on little things that would make a big difference. I would like to see more of the "Feedback" section of paycor take in the low hanging fruit. Find a way to add bulk hours to timesheets; find a way to add shortcuts to the homepage. These things would be fairly easy to implement that would also save users time.

Alternatives Considered

UKG Ready, Paycom and Paylocity

We selected Paycor because it checked all of our boxes regarding Customer Service, Payroll, ATS, Benefits, and Core HR. They still have a lot of improvements to make, but we are happy to feel appreciated and heard.

The system has very little down time and outside of annoyances timesheets and reporting, consistently works well.

Likelihood to Recommend

Implementation was above average but not spectacular, we felt well informed but at times modules of implementation overlapped and that caused frustration. Due to open enrollment, benefit implementation was behind our company's schedule.

Any HRIS implementation is hard, but we felt supported throughout the process. My recommendation rating would be higher if reporting was improved and timesheet improvements were made.

HR Generalist

Modules Used

Overall Satisfaction with Paycor