Paylocity is a great HR management software
September 15, 2022

Paylocity is a great HR management software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for Recruiting, Onboarding, Time & Labor, Surveys, Community, HR & Payroll. We use Paylocity on a daily basis. Our employees clock-in and out, request days off, check their paystubs, update their information, etc. From the HR side, we keep track of employee documents and events, process employee action forms, update employee benefits/deductions and run payroll. The recruiting and onboarding modules make it really easy to hire new employees. They can complete the majority of their paperwork digitally and the system moves their information seamlessly upon hire.
  • Their Knowledge Base (PEAK) to look up how to do things
  • They keep you updated on current legal changes
  • Open to improvement suggestions
  • Giving us more access to make changes ourselves
  • Reports - when exported in Excel, they have lots of extra rows that make it hard to sort data
  • More personalized customer service would be nice
  • Paylocity has made our recruiting and onboarding a breeze. We have reduced hours of training time and wasted paper by switching to Paylocity.
  • Paylocity has made communicating with employees quicker and easier.
  • Paylocity has made some implementation pieces harder by not truly understanding our needs.
The recruiting and onboarding modules in Paylocity have saved us several hours every time we hire a new group of employees. We used to spend time regurgitating the same information to every new hire, but now we just send them the information through the Paylocity app and they complete it at their own convenience. The payroll process is as automated as it can be. We still have to make manual corrections as needed though.
We don't use the Community module other than posting announcements. We didn't want to have to manage a Facebook-like program, what could be an HR nightmare. Using Community to post announcements has gotten the information to our employees a lot quicker than posting a memo. We have also enjoyed using the Surveys feature, which has been helpful in getting feedback in a timely manner.
  • Optimum Solutions HRIS (discontinued)
We moved to Paylocity from Optimum Solutions HRIS. We loved the personalized customer service we got with Optimum. That has been the biggest thing we've missed. While Paylocity has a good customer service set up, it's not personalized. I rarely, if ever, get ahold of our acctual account manager when we have issues. Paylocity is up with technology and is very user friendly.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Overall, Paylocity works really well for recruiting, onboarding and keeping track of employee information, timecards and running payroll. I wish that their Time & Labor module would be more connected with their HR & Payroll module. If you really take the time upon initial setup in working with a Paylocity representative, then things will go a lot smoother. Our problem was feeling like we got dropped upon initial setup. I have made a monthly recurring appointment with our customer service representative and now things go a lot smoother.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
9
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
9
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
6
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
9
Notifications and Alerts
8