User friendly
November 02, 2023

User friendly

Heather Becht | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use Paylocity to onboard new hires, process payroll, communicate with staff through the community module and time keeping. I like the community module however, it does not offer a lot of options such as adding multiple photos to an announcement or posts.
  • Payroll process
  • Onboarding
  • Customer Service
  • Community Module
  • Time & Labor
  • Reduced errors
  • User friendly
The payroll process and time tracking is simple and easy to learn and use.
The community modules makes it easy for me to communicate important information to the staff.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity as a whole is a great platform for almost anyone to use. It is user friendly and customer service has always been very helpful when I need assistance on how to do something within the system.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
7
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated

Using Paylocity

22 - Time & Labor and time off requests
  • Community announcements
  • Scheduling
  • Recruiting
Paylocity offers everything I need to get the job done.

Paylocity Support

Anytime I have contacted Customer Support, they have been so helpful.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I was unaware there was additional support.
Deanna, our account manager has been amazing! We had some major issues come to our attention that needed to be corrected and she helped us resolve the issues in a timely manner and with so much patience. I am forever thankful for her!