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Paylocity is a Plus+
December 20, 2023

Paylocity is a Plus+

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for time and management. Employees use the mobile app to punch in/out, it manages the PTO/Sick leave and processes payroll. It downloads the timeclock information to facilitate payroll. It also integrates with HRIS system (EASE) for payroll deductions. It integrates with Empower too for our 401(k) plan.
  • Payroll
  • 401(k) integration
  • HRIS integration
  • CFRA tracking
  • Alarms for employees to know they are nearing time limit to take lunch
  • Ability to narrow down PTO/Sick requests (delete 1/2 hour requests)
  • Mobile timecard recordkeeping allowed us to eliminate the in-house punch machine and for employees to work a hybrid system
  • Time off (sick/pto) tracking eliminated need for Excel spreadsheet
  • Employee satisfaction in that they can view their payroll online and make changes
They've been very helpful. Need to fine-tune it more. For instance, if an employee forgets to clock out, they could send a message alerting the employee. I have to send them emails.
Not much. We're under 50 EE's and they all know each other. They don't view and use Community, etc.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

It does a good job on timeclock recordkeeping and PTO/Sick Leave.

It's lacking on CFRA for the 'under 50 EE's' in California. They have a FMLA, but California's CFRA is different and I don't have confidence in their tracking.

Paylocity Feature Ratings

6.1
Employee demographic data
7
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
4
7.0
Pay calculation
4
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
6
8.0
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
9
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
6
Not Rated
Tracking of all physical assets
Not Rated
6.3
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
6.5
New hire portal
6
Manager tracking tools
7
Performance and Goals ()
Not Rated
7.0
Company Website Posting
6
Publish to Social Media
Not Rated
Notifications and Alerts
8

Paylocity Support

They respond quickly and are really nice people
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - To my knowledge, it's never been resolved. I was aghast that it happened actually. If an employee changed their tax withholding, it would show their current withholding on all previous paychecks. It didn't 'keep' the tax withholding at that time. This was when looking online. It's why I kept the paper copy. They could have fixed it, but last time I checked, they had not.

Using Paylocity

It's timecard/recording keeping is great. Processing payroll, however, is not intuitive. I always need to look at my old notes.
They could do better on CFRA tracking.
ProsCons
Like to use
Relatively simple
Technical support not required
Quick to learn
Feel confident using
Cumbersome
Lots to learn
  • timecards
  • processing payroll and integrating with timecards
  • CFRA tracking
Yes - our employees really like it