Paylocity Review.
February 15, 2024

Paylocity Review.

Sharon Edvalson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for our 340 EE payroll, onboarding, and benefits. Our EE's clock in through Paylocity, and we also use the geo-fencing ability. We also use the Community module to send messages to our employees and deliver important documents to them. We use quite a few of the provided reports for our accounting needs and to import information into QuickBooks. We find it very useful to be able to create custom reports for our specific accounting needs.
  • Custom Reports.
  • Open Enrollment.
  • General Ledger entry for payroll.
  • Benefit administration.
  • We have a dedicated support manager but rarely are able to get him/her on the line. Someone else picks up but is not always as knowledgeable.
  • Getting their EDI team to work with our vendors on the feeds has been a challenge for us.
  • We would like to be able to create our own custom reports. Writing reports is a challenge. It's not user-friendly.
  • It would be helpful to be able to see prior information when our employees go in and change things on their profile, such as tax information, etc.
  • We wish more employee reports were based on labor distribution and not just their default department. We have 10 locations, and this would provide much more accurate payroll numbers that we could allocate when employees work in more than one location.
  • We are able to get much better payroll data for our accounting needs.
  • Much less time spent on doing payroll.
  • Better recordkeeping of our employee's information and documents.
  • Less errors.
  • Cost is much more than we were spending, but it is worth it.
The time tracking between all of our locations is a great help, especially when employees work in more than one location. We also appreciate the geo-fencing ability. We have not been able to get our managers to use the scheduling module. They insist it doesn't work or is too cumbersome. This would be very beneficial for us so that employees could get on and sign up for more shifts in any location.
We do not subscribe to most of these extras. We do use the community page quite a bit to get information to a large number of EE's at a time. We also distribute documents that are legally required this way. Also, we send out invitations to company events and important announcements.
The reason we went with Paylocity over Paycom was we received better reviews on their customer support. I have used Paycom with other companies and found that it is decent software. Of course, any HRIS software is going to beat out QBs. QBs do not do well with groups of employees over 250.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

It used to take us 3.5 days and two staff to do payroll. Now, one person does it in 1.5 days. This opens up a lot of hours that this staff can use to work on other tasks that need to be done. I also do not have to worry about payroll returns being late or incorrect and, therefore, avoid penalties.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated