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A decent system for medium sized companies with MUCH room for improvement
March 04, 2024

A decent system for medium sized companies with MUCH room for improvement

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Our organization uses Paylocity for electronic personnel files, HR reports, payroll processing and tax filing, recruiting, onboarding, benefits administration, compensation management, LMS capability, timesheets, surveys, employee self-service, and business intelligence related to HR metrics. It is the main system that our HR, payroll, and training teams use for an end-to-end human capital management solution.
  • Payroll processing and tax filing
  • Posting job openings to our own careers page and also to external websites
  • Managing our annual merit pay process
  • Custom report capability (access to data and the ability to combine different types of employee data into one report is limited)
  • Configurable electronic forms (not enough flexibility and capabilities are provided)
  • Position management functionality is severely lacking
  • Unfixed system defects/bugs
  • Lack of in-depth product knowledge among customer support staff
  • Reduced amount of time administering and managing payroll related items (~25% reduction compared to old system)
  • Reduced payroll errors by ~20%
  • Improvement of onboarding process to drive more consistent results and a better employee experience
Some of the automation tools have helped us save time and money. However, there are more types of HR processes we'd like to automate or manage via the system and a lack of the ability to completely customize and configure different types of electronic forms or processes has prevented us from fully leveraging the power of automation to the degree we'd like.
We've successfully launched several surveys (mostly related to training satisfaction) via Paylocity and it was fairly easy to gather the resultant data. We plan to use the new updated recognition module this year and foresee a positive impact on employee engagement and satisfaction. Paylocity's self-service tools are good and employees like having the ability to view or update their own data at their convenience.
I find Dayforce to be superior to Paylocity in many ways. More customization and configuration over all. Power users can truly get deep into the system and leverage it without having to pay as much additional money to the vendor for advanced customization/configuration. Paylocity does have areas of the system which work very well so overall it is a satisfactory product depending on your specific business needs. If they can improve by adding and expanding functionality in several key modules I believe that Paylocity can become a solid choice for medium sized businesses who need an HCM suite.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

No

Paylocity does a great job with payroll processing and tax filing including compliance with federal and state payroll regulations. The payroll suite in the product offers good value. Some of the HCM features outside of payroll are lacking in functionality and advanced capabilities that users of other cloud-based HR information systems have come to expect. For example, position management in Paylocity is not meeting our company's needs. The business intelligence (referred to in the product as "data insights") is not meeting our needs either, so we've had to extract Paylocity data and put it into other BI tools.

Paylocity Feature Ratings

6.3
Employee demographic data
8
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
8.4
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
7.2
View and generate pay and benefit information
8
Update personal information
7
View job history
6
View company policy documentation
7
Employee recognition
8
Not Rated
Tracking of all physical assets
Not Rated
6.0
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
6.8
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
7
Review reminders
6
Multiple review frequency
7
Succession Planning ()
Not Rated
6.0
New hire portal
6
Manager tracking tools
6
6.5
Corporate goal setting
5
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
7.8
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
7

Using Paylocity

600 - The primary users of Paylocity are HR, payroll, and recruiting. However, all of our employees use it for self-service of their own HR data and benefit enrollments, as well as timesheets and time off requests. Our employees take training classes through Paylocity and also work with their manager on their individual performance evaluation via the system.
3 - Knowledge of cloud based HCM systems, MS Excel for importing/exporting data, people who are comfortable troubleshooting technology related errors and issues.
  • Payroll processing and tax filing
  • Recruiting
  • Benefits administration