Pingdom
Overall Satisfaction
We were able to write and build our own, very powerful monitoring solution that gives us deep application health checks with the use of Pingdom. It is being used across the entire company to make sure that vital public facing applications are up and running.
Pros
- Alerting is very powerful, Email and SMS alerts help drive time to resolution down.
- Monitoring is completely configurable, offering multiple ways of checking services at various intervals.
- Extensible through their API's that they have opened up allows you to write your own custom dashboards with ease.
- Pausing and unpausing alerts allows you to have maintenance windows that do not affect your uptime.
Cons
- Some features like managing user groups are sometimes hard to find and configure properly.
- Over the last 4 years I have noticed some small anomalies in monitoring data.
- Decreased time to recovery
- Increased uptime
- Increased monitoring coverage
Pingdom is by far the most cost effective solution for monitoring uptime of public facing web apps. Competitors offer services that do considerably less but cost ten times more. It is one of the few services that we have found to let us monitor from points all across the world at the same time as well as monitoring the webpages at the resolution that Pingdom allows.
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