Increase flexibility and efficiency with Planview AdaptiveWork

Our organization uses Planview AdaptiveWork for our every cross-departmental project in our company. The key term here being the cross-departmental piece. The real benefit of Planview AdaptiveWork is that it makes it seamless to bridge the gap between so many different groups of users. The way the modules are able to interact with each other, the connections you can build between users, groups and permissions, and the organization of data makes Planview AdaptiveWork the best solution for us to be able to both offer a high level of personalization while maintaining standardization. We use Planview AdaptiveWork not only for internal projects, but, external projects as well. It's flexibility to be able to invite outside users and provide a high level of visibility makes it ideal to collaborate with project resources both inside and outside of our organization. Before we implemented Planview AdaptiveWork, we found ourselves using a different project management tool for each department, or, even worse, no tool at all, cobbling together a mess of spreadsheets, emails, direct messages, and one-off conversations that made gathering all the knowledge we needed for the project nearly impossible. Centralizing all of this inside of Planview AdaptiveWork had a huge impact on the way we conduct our project management processes and has massively benefited our efficiency and profitability thanks to a reduced amount of project rework and time lost finding information.

The term "custom" cannot be understated in Planview AdaptiveWork. When you look at the multiplying effect of custom fields, that run into custom workflows, custom reports, views, actions... you start to realize that if there is anything you can possibly think to create in Planview AdaptiveWork, you can. Whatever your flow or requirements may be, you can custom create something that will accurately capture, display and report on the data that you need the most. Additionally, the professional services offered by Planview are exceptional and the patient ability of these representatives is unmatched, allowing you to easily consult and discuss whatever needs to be accomplished from a custom standpoint in your instance.

Planview AdaptiveWork's built-in reporting capabilities are more than robust for the average organization and well equipped even for large organizations. It comes with many out-of-the-box reports that will get any user started on understanding how to pull information out the system. Additionally, the ability to create so many custom items in Planview AdaptiveWork multiplies the flexibility of the tool to a point where if there is anything between a tiny detail to a large over-reaching concept you want to understand, Planview AdaptiveWork's reporting can provide you with it. BUT, the real flexibility comes from the available add-on tool, Data Warehouse Export, which creates a seamless connection to Power BI giving you the option to create a nearly endless level of reporting capability on every item in the system.

One example of a strong integration we've created connects Planview AdaptiveWork with ZenDesk, allowing us to instantly transform a ticket into a templatized project so our requests from customers are quickly and easily made into actionable steps for all members of any department to accomplish the request.

One example of an improvement to business processes by using Planview AdaptiveWork has been addressing the ever-present problem of a project being hung up by the progress of a single resource. Whether it's a lack of visibility or accountability, waiting on the progress of a certain stage of a project can have a detrimental impact to the overall result and Planview AdaptiveWork is able to help remove this roadblock by providing more visibility to the stage and status of a project than ever. Looking at concepts like dependencies, custom notifications, comprehensive views... Planview AdaptiveWork transcends this sticking point and offers the tools needed to easily be able to understand where a project is and what needs to happen for it to continue.

The benefit to our customers of our use of Planview AdaptiveWork is, honestly, unseen. Which is EXACTLY what we want. When I say unseen, it means that they have had a smooth, consistent and positive experience every single time and the reason being is that internally, our ability to templatize and consistently deliver means no surprises or interruptions to our customers. They just see the end result of a well-executed project without knowing exactly what went into making that happen, and that's exactly the way we like it.