Overall Satisfaction with Procore
We are a General Contractor, so Procore is a big help to us for communicating and streamlining between our office staff, owners & subcontractors. My position consists of multiple departments- HR, Account Receivable, Accounts Payable, Compliance & a few more so Procore makes it easy for me to get exactly what I need and get it quickly.
- Procore is very user-friendly, everything is labeled well, easy to understand & the overall flow is great.
- The Help/Training/CEU area of the site is absolutely top-notch. The vast variety of options is so helpful. There is always something new to learn and an easy way to learn it!
- I love that Procore integrates with so many softwares and offers the options to partner with other customers to make my job more streamlined- which in turn saves us money.
- Procore does an amazing job of listening to their customers suggestions. They're always asking for opinions, ways to improve, etc. I have never seen a company so interested in what their customers think.
- There are a lot of areas that I haven't used or don't use often, so I can't comment on most of the items I have heard complaints on & it wouldn't be fair of me to do so.
- The only issue I ever have when using Procore is when I am in my subcontractor invoicing area. When I am looking for a sub's billing & want to do a search in all of the billing periods, the entire list of billing periods doesn't show up until I click on billing periods, wait for the page to load, click back over to invoicing, click on the billing periods drop down, sometimes they will all be listed, sometimes I have to click back to the billing period tab & refresh.
- I can't directly comment on this as I haven't had enough direct involvement with the ins & outs of Procore in the year I have been at Acme Enterprises.
We integrate with Sage100, I don't have direct involvement with that process but my co-workers seem to be happy with the integration.
The Daily Logs aren't something that I use often in my position but they have come in handy when I need to know when/if a sub is on site. It's easy to search and get the information I need.
I started working here shortly after Procore was brought on board, so I am not sure which other products were looked into but I can't imagine there would be anything that would compare or surpass Procore.
Do you think Procore delivers good value for the price?
Yes
Are you happy with Procore's feature set?
Yes
Did Procore live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Procore go as expected?
I wasn't involved with the implementation phase
Would you buy Procore again?
Yes