No Question, This Meets Our Pros’ Needs
Updated January 09, 2020
No Question, This Meets Our Pros’ Needs
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuestionPro Inc
QuestionPro is used by the Student Life Office at our institution. We use it to gather feedback about residence life, staff members, and events. QuestionPro enables us to gather and analyse data in the same place, and it empowers us to make informed, data-driven decisions moving forward. The ability to create surveys in a user-friendly and mobile-adapting software allows our team to engage college students effectively.
- Question Pro offers comprehensive analytics features. Responses are easily transmitted into graphs and easy-to-digest reports.
- QuestionPro adapts to mobile use incredibly well. Although we create surveys on computer screens, most students access it through a mobile device.
- QuestionPro permits multiple users to access data while the survey is active and simultaneously with one another. Because we have multiple users interacting with the same data, this feature increases our efficiency.
- QuestionPro’s interface is somewhat outdated and visually unappealing. While I appreciate the prioritization of functionality, I would like to see more energy devoted to aesthetics.
- QuestionPro runs somewhat slowly. There is a definite lag switching between tabs and applying filters that can be annoying in a fast-paced environment.
- QuestionPro creates effective data graphs and charts, but it lacks presentation capabilities that could benefit smaller organizations without presentation templates.
- QuestionPro has gathered feedback used to shape future policy, increasing customer (student) satisfaction.
- QuestionPro gathered data useful for communication across departments that often struggle to understand one another. For example, the survey gathered data that enabled IT to pinpoint specific WiFi problems across campus.
- QuestionPro helps evaluate student staff performance and identify places for growth, enhancing our team’s ability to serve ever-changing students.
- Google Forms and OneDrive
QuestionPro greatly exceeds Google and Microsoft in analytics and data presentation. The ability to filter responses and automatically update statistical evaluation is unrivaled, as the other software primarily export data as CSV or Excel files. Google and QuestionPro are both easier to navigate than OneDrive’s Forms features. QuestionPro’s visual appeal falls short of Google, but it remains comparable with OneDrive.