Overall Satisfaction with RainKing
I hold events to connect IT executives and vendors and utilize RainKing to help obtain the right type of individuals to invite to said events. The tool helps me to quickly weed out the majority of contacts from their database that do not make sense/fit the profile for our events and this enables me to save quite a bit of time vs. manually removing those individuals.
- Quickness in response to any inquiries with their team.
- Friendliness of their staff and overall willingness to help.
- Quality of data.
- Larger dataset (could always use more) - This is more of a non-issue given the acquisition by DiscoverOrg.
- Without attendees for our events, we couldn't host them in the first place. RainKing has been a key part of providing what we need to put our events together.
It ends up that their datasets didn't have a huge crossover so, having used both, I can say that they both had very high-quality datasets. Now that they're one company they have the best data in the world for IT (to my knowledge). Between the two companies, I would say that the main difference was the team behind the product. RainKing won that competition by a large margin. RainKing's invoicing process was also better. DiscoverOrg calls on bills that are already paid, etc. and is on the aggressive/pushy side.