Review from Events Venue
August 04, 2017
Review from Events Venue
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Really Simple Systems
Really Simple Systems (RSS) is being used to manage customer data for event enquiries and bookings at Murray Edwards College.
- The after-sales support is exceptional. Very efficient responses and quick solutions. Friendly.
- Easy to set up.
- It took quite a while to set up (with only 1 person doing it alongside their regular job) so it's worth scheduling this properly.
- A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
- Very positive impact on our current review of marketing and sales strategy.
- kinetix and Salesforce
We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive.