Best AI-powered customer engagement platform
Updated October 31, 2021
Best AI-powered customer engagement platform
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Reply
Reply is one of the most used AI-powered
sales engagement platforms available on the market. It has the best features and
tools to manage sales engagement to another level. It automates multichannel touch points with leads and customers throughout the sale process. I have been using
Reply since last year in my organization and it is my go-to platform to
manage any other business and sales operations effectively.
sales engagement platforms available on the market. It has the best features and
tools to manage sales engagement to another level. It automates multichannel touch points with leads and customers throughout the sale process. I have been using
Reply since last year in my organization and it is my go-to platform to
manage any other business and sales operations effectively.
- Reply does everything on its own, from email search on LinkedIn to booking meetings on the platform; I can easily manage all the operations successfully in the platform.
- It saves a lot of my time and effort, which I spent on these things in the past.
- Another great feature that I like the most in Reply is that it allows you to create a template for different teams within minutes.
- I can easily navigate things on my own and do not require a lot of knowledge to start working.
- The drawback of Reply that it was not easy to set up at first.
- UI needs to be friendlier and easily manageable. Integration with other platforms needs to be addressed on an urgent basis. Integration of Reply is not that great as compared to other platforms available in the market.
- Activity of link.
- Automation and email tracking.
- Easy templates.
- Efficient integration.
- I can have different templates for different departments, according to needs.
- It also offers a sequence to create emails and personalize emails according to the requirements to have a good impact on sales.
- Great role in improving the productivity of our organization.
Its customer service is very professional. They
respond to my messages within a few minutes. I recently had a hard time creating templates, and their representative gives me the right workable solution, which makes me more comfortable using the platform on the next step.
It helps me to easily target the audience and target customers in a
well-defined way. The dashboard is great, intuitive in nature, and easy to use.
respond to my messages within a few minutes. I recently had a hard time creating templates, and their representative gives me the right workable solution, which makes me more comfortable using the platform on the next step.
It helps me to easily target the audience and target customers in a
well-defined way. The dashboard is great, intuitive in nature, and easy to use.
Do you think Reply delivers good value for the price?
Yes
Are you happy with Reply's feature set?
Yes
Did Reply live up to sales and marketing promises?
Yes
Did implementation of Reply go as expected?
Yes
Would you buy Reply again?
Yes