Item: Rippling
Rating: 10
Author: Verified User

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

One stop HR shop! We leverage Rippling for payroll, benefits, time off, onboarding automation, task assignment, employee data management, etc. We are also planning to use Rippling as our org chart tool. Right now we use a separate tool that requires the same data that we will soon have in Rippling. Since the org chart is automatically created in Rippling, we can remove that separate tool, workflow, and cost.

Pros and Cons

Pros

Onboarding
Benefits Enrollment
Workflows

Cons

Employee Home chrome extension needs improvement

Return on Investment

Increased efficiency of our HR team
Reduced redundancy in tasks
Improved data accuracy

Alternatives Considered

ADP Workforce Now

Our HR team reviewed multiple tools but Rippling stood out to us as the most appropriate choice given the size of our org, expected growth, the size of our HR team (very small!) and their expected tasks, integration capabilities (for current and future tools), the ease of setup and designing workflows for tasks like onboarding and benefits enrollment, and the reporting capabilities.

Support Rating

I have not worked directly with Rippling support but our HR team has been provided the support they need in a timely manner when questions arise. I know they also leverage our Rippling rep for questions and support as well. The on-demand resources provided by Rippling often provide answers to the questions we have as well.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Usability

As a user it is really seamless. Having everything in one place vs using multiple tools is really helpful as well - meaning I have one tool for payroll, requesting time off and elect/change benefits. Every workflow I have needed to go through has been intuitive and fast.

Other Software Used

Culture Amp, Organimi, BetterCloud

Likelihood to Recommend

Triggering and tracking onboarding, payroll, benefits enrollment (so simple!). For example: In the past, we handled all onboarding tasks manually. We sent individual emails to new hires with links and attachments for items they needed to complete. We have grown immensely in the past two years and our manual processes became unsustainable - they could not scale. Now we can use Rippling to manage new hire tasks, automate data collection, and report on progress.

Rippling Feature Ratings

Comments

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All in one solution for a small HR team!

Modules Used