Item: Rippling
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

My company uses Rippling for payroll, attendance and insurance benefits. We have care teams of multiple people who need to be able to access mine and my colleagues HR aspects of this nature, and there is no confusion over where things are processing and even if there are 2+ people on a team who need to touch base in each of the different sections with me, it is easily accessible from both of our ends to be able to fix problems and walkthrough solutions.

Honestly the ease of use for the layman to this type of program who does not work with structured HR programs (I do field work as a behavior technician) I love how easily I can access my paychecks, the dates are clearly marked, I get e-mail updates when I need to accomplish tasks for the company, the insurance enrollment process was the easiest I've ever been through and it's all around a great program. It makes that aspect of work way easier to work with.

Pros and Cons

Navigation of the website is clear and easily accessable.
Each section (payroll, time off etc.) is easy to see together to pick through, and there is no confusing or not necessary information to be able to find things quickly.
There have never been any technical errors I've encountered with any section of the site in the year and few months I've used it.

It would be a nice visual feature to be able to see on a monthly calendar when paydays occur, insurance renewal needs to be done and when time off has been taken, all color coded and accessible from the main menu.
It would be nice to be able to see under tasks what tasks have been completed from beginning of use with Rippling and what dates those things occured.
I never understood the editable medical id under coverage. It could have an information button to explain what it is and how to use.

Support Rating

Support has been quick and clear.

Key Insights

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

I'm giving it a 9, because there may be features I do not how to use if they were provided to me, but for all of the features I do use, it is tremendously simple and straightforward but also provides all the most necessary important information I need to manage that aspect of my employment.

Likelihood to Recommend

Everything that I need is easy to access through the site's navigation.
Information is clear and easy to read.
Step by step process for insurance enrollment is very straight forward and quick.
I think more information could be added in details of dates when time off days were used the way other dates are listed in other areas of the site.
Anniversaries section is really helpful for keeping me connected with my company, particularly when I work with a small team and in homes as a behavioral tech 1:1 with a client, and not get to spend too much time with what's going on with everyone else, I can offer support and praises to colleagues with this reminder and information.

Rippling offers everything I need to manage the HR portion of my employment and does it really easily.

Modules Used

Overall Satisfaction with Rippling