Good for Small Business
February 18, 2021

Good for Small Business

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We do not currently utilize any of these features, however we might need to going forward. Especially as we consider changes to the employee handbook based on COVID plans.
We utilize the Run platform across the entire company for our employee payroll, time & attendance as well as PTO records. It helps a Human Resources department of one keep up with records and file maintenance. It also allows employees the ease to update personal and tax information on their own accord.
  • Payroll submission and support.
  • W2 preparations.
  • Recording keeping management.
  • Timeliness of response to customer service.
  • Sales representative changes often.
  • Product only meant for small business.
  • Positive - Still a time and risk saver on payroll processing.
  • Positive - Assistance in COVID reporting for business and loans.
  • Negative - Repeated sales representative trying to upsell.
The employee access portal has probably been one of the more beneficial aspects as it has removed the leg work for myself when handling a lot of the personnel administrative work especially for things like direct deposits and taxes. It also helped with the ease of moving hourly employees on to the Time & Attendance platform as they already had seen the access point.

Do you think RUN Powered by ADP® delivers good value for the price?


Are you happy with RUN Powered by ADP®'s feature set?


Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?


It is definitely well suited if you are a small business or have the financials to put into a new system as the platform does well in managing those items. Where there is opportunity is when the organization grows and the platform doesn't fit all of your needs. Additionally, with the change, the sales team will try to continually upsell.

RUN Powered by ADP® Feature Ratings

Pay calculation
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management
Reimbursement management
Not Rated