Easy to use
Updated August 29, 2023

Easy to use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have helped our first employee fill out the paperwork. Terminating an employee was easy. Setting up a 1099 employee was easy
We use RUN Powered by ADP® for our W2 employees. RUN Powered by ADP® makes logging hours for employees and running payroll easy. Employees can log in and out and admins can edit time as necessary.
  • Timekeeping
  • Direct deposit
  • Recording accrual of PTO and sick time
  • The ability to mark that PTO an sick time will not be paid out upon separation of employment.
  • RUN Powered by ADP® makes it easy to handle payroll, taxes, and timekeeping.
Employee has been able to log hours and view expected pay.
We chose RUN because our contact at Bank of America suggested it as our best option and we got a discount due to the partnership between Bank of America and ADP

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

RUN Powered by ADP® is easy to use for both the employer and the employee. Time tracking is key with remote work.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated

Using RUN Powered by ADP®

4 - Admin (payroll), 2 w2 employees (to log time and view pto), 1099 contractor
  • payroll
  • pto accrual tracking
  • taxes
  • log in/out
  • run payroll
  • pay 1099
  • employee scheduling
easy to use, good customer service

Evaluating RUN Powered by ADP® and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
ease of use was the most important. RUN makes it very easy for our employees to log in/out and make changes to their deductions.
i would not make any changes

RUN Powered by ADP® Implementation

Configuring RUN Powered by ADP®

i dont know the extent to which it can be configured
No - we have not done any customization to the interface
No - we have not done any custom code

RUN Powered by ADP® Support

ProsCons
Knowledgeable team
Problems get solved
Immediate help available
Support cares about my success
Need to explain problems multiple times
Support was helpful when setting up the LST
Still waiting on a tax issue to be corrected. getting a weekly email on the status and it has not changed in more than a month.

Using RUN Powered by ADP®

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • run payroll
  • edit employee time
  • add bonus/ 1099 commissions to payroll
  • large commissions to 1099 employee needs additional approval
easy to use but was not happy with having to pay to record manual 1099 payments

RUN Powered by ADP® Reliability

easy to add employees and 1099 contractors
no issues. notified of scheduled down time for updates
doesnt alwasy load quickly and sometimes requires reloading page to view dashboard

Integrating RUN Powered by ADP®

  • none
we have not integrated
  • quickbooks
i dont know
  • File import/export
no
call customer support if needed, very helpful

Relationship with ADP

pushy about wanting referrals
still pushy about referrals