Overall Satisfaction with RUN Powered by ADP®
We are just starting to use the Employee Handbook Wizard and the small amount of time spent on it has made it seem as a less daunting task. We have used the HR Help Desk and been able to find forms and advice for various issues we have had in the office. We don't have a formal corporate office so this has helped my group find answers that we have needed.
We use it for running payroll and tax payments. We are currently learning how to create our new handbook with RUN as we a new company implementing it for the first time. We use the HR section of RUN to help us find forms for our employees for onboarding and HR questions.
- Customer service - the quick response to our questions is excellent
- Very easy to understand and use for weekly payroll
- Employee Onboarding is very easy with RUN
- I'd like the time keeping reports to be exportable in Excel
- It has helped us start to define Employee Policies more clearly
- It has helped us calculate our payroll more accurately and timely
- It has saved us a lot of time that we can use for other projects
It has saved us time to allow employees to approve their time. We used to have to do this very manually. We haven't been using it that long to see how tax adjustments and other updates employees can make will be helpful.
I like that I am able to make adjustments to payroll on the go. I have used the mobile app a lot and find it very helpful to have it available on my mobile devices when I am out of my office.
We used to use a product called Blue Point and their customer service doesn't compare with how fast ADP has been to help us and how knowledgeable they are. I also feel that with ADP I trust their calculations where the other product we used I didn't have any confidence in their accuracy.
Do you think RUN Powered by ADP® delivers good value for the price?
Yes
Are you happy with RUN Powered by ADP®'s feature set?
Yes
Did RUN Powered by ADP® live up to sales and marketing promises?
Yes
Did implementation of RUN Powered by ADP® go as expected?
Yes
Would you buy RUN Powered by ADP® again?
Yes