Community Cloud is for everyone
January 16, 2020

Community Cloud is for everyone

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Community Cloud

Salesforce Community Cloud is the tool we leverage to enable our partners with more insights and business updates from our company. They can see the information we have in our internal Salesforce instance.
  • Links to sales information in Salesforce.
  • Can sync to other software platforms.
  • Out of the box options are limited.
  • More features should be released.
  • Ease of use and management from internal teams.
  • Attractive user interface.
Overall, Communities provides additional features and better front end experience.
Account managers are helpful, but otherwise not technical.

Do you think Salesforce Experience Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Experience Cloud's feature set?

Yes

Did Salesforce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Experience Cloud go as expected?

Yes

Would you buy Salesforce Experience Cloud again?

Yes

Best suited for use as a customer or partner portal to provide data related to Salesforce Community Cloud and lead and opportunity management.