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SAP SALES CLOUD MY BEST REVIEW
October 25, 2023

SAP SALES CLOUD MY BEST REVIEW

Suhail Gani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Automation and Forecast Optimization
  • Sales Performance Management

Overall Satisfaction with SAP Sales Cloud

It helps our organization in maintaining the data base and optimizing performance management
  • Integration with other software / tools
  • Performance management
  • Proposal management
  • it should be more user-friendly
  • it lags sometimes so you need to work on its performance level
  • it helped us get ROI from different business vendors
  • we streamlined our business process because of SAP
SAP Sales Cloud helps organizations automate and streamline their sales processes, from lead management to opportunity tracking and order management. This reduces manual tasks and improves efficiency.
The product provides a centralized platform for managing customer relationships. It allows organizations to track customer interactions, manage contact information, and provide a 360-degree view of customer data.
The platform is often used to enable mobile sales teams. Sales representatives can access customer data, product information, and order processing on-the-go, improving their productivity.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

it is well suited in a proposal management, Data management, performance management within the organization.

SAP Sales Cloud Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10