Item: SAP Sales Cloud
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use SAP to maintain sales pipeline details. The details include information like previous interactions and discussions, package offering to potential clients. These details also helps other stakeholders in the organisation to get accurate data about the potential customers. With all the data, sales forecasting is easier. Data such as new leads, quotes shared, current stage etc are maintained. SAP makes the data much easier to organize and analyze.

Pros and Cons

Automating repetitive processes
Organizing the lead details in structured sales pipeline like new leads, last contact date, quotes shared etc
Integration with other platforms has helped in saving a lot of time
Analytical tools that helps in analyzing the data very efficiently

Presence of a lot of analytics can sometimes confuse new users
The interface is very heavy and it makes the platform slow to load

Return on Investment

SAP has surely resulted in a positive ROI by saving a lot of time and hassle as well.

SAP Sales Cloud Streamlining Business Processes

We update our individual SAP accounts regularly to maintain correct sales data. Customer information, product pitched, expected decision time, meetings schedules etc are also recorded for forecasting. This has helped us in simplifying our sales process in simple stages. Our management can also track our sales cycle and comment their inputs.

Scalability

I find SAP to be very effective and time saving tool for our business. It has improved our overall business acumen in terms of data management.

Alternatives Considered

SAP is very well known platform for sales processes with great feedback from other users. We got the required customization and our needs were fulfilled, hence we selected SAP Sales cloud.

Key Insights

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

Other Software Used

Pipedrive, LeadSquared, Salesforce Commerce Cloud

Likelihood to Recommend

I interact with a lot of customers every week and SAP helps me to maintain all my discussion and details with these customers. Entering new lead information, sending quotations multiple times, previous discussions and other information helps me to track all my leads very effectively

Maintaining sales pipeline is much easier with SAP

Software Version

Modules Used

Overall Satisfaction with SAP Sales Cloud