Item: SAP Sales Cloud
Rating: 10
Author: Joe Miller

Use Cases and Deployment Scope

SAP sales cloud is of tremendous use to us and we primarily use it as a Sales CRM in our organization. The main business use case for us with SAP sales cloud is the lead data and information that we are able to manage through it. Also, different sales process and stages like POC building, Quotation raising, and demo metrics can be easily tracked using SAP sales cloud. Overall, our entire sales and marketing process is streamlined and automated.

Pros and Cons

Sales leads and target forecasting is very good with SAP sales cloud
Sales data insights and recommendations are very much detailed and insightful
Different default templates and guidelines for sales email campaigns is very good and helpful

One area of concern is the many data silos that are present within SAP sales cloud
While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
The product is quite vast and a lot more learning material and knowledge base documents are required.

Return on Investment

Our overall sales win rate has increased through timely connections and default templates
Intelligent pipeline forecasting has enabled us to plan and better and work efficiently
Smart reports and sales performance tracking has improved overall efficiency and also reduced manual labor.

SAP Sales Cloud Streamlining Business Processes

With the help of these integrations, our entire sales process has been made much more efficient and quicker. Our sales cycle has drastically reduced and we are able to plan and forecast better. Additionally, SAP sales cloud help us prioritize hot potentials which has helped us reduce redundancy. Also, integration with LinkedIn Sales navigator has enabled us to get more visibility into each customer.

Scalability

One the best things with SAP sales cloud, apart from the stable CRM, is the detailed and easily customizable sales and leads reports. A lot of in depth analysis can be done with the data provided in the reports. We get a 360 degree account insights which makes the entire sales process much more efficient. Also, the dashboards can be made performance focused which is more insightful than data based dashboards.

Key Insights

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

Other Software Used

Wasp Inventory, SAP Marketing Cloud, Google Analytics

Likelihood to Recommend

The entire sales process and the sales data handling experience is made smooth with the help of SAP Sales cloud. Customer data management and product quotation administration are some of the best features of SAP Sales Cloud. With the default templates that are available, we can easily introduce many different touch points to the leads and customers to always stay in contact with them. The integration with LinkedIn sales navigator has also been very much helpful to directly populate the leads information.

Streamline your entire Sales and marketing process effectively

Software Version

Modules Used

Overall Satisfaction with SAP Sales Cloud