1. Home
  2. HR Management Software
  3. SAP SuccessFactors Reviews
  4. User Review of SAP SuccessFactors
Great data, process controls, and overall user experience
September 14, 2022

Great data, process controls, and overall user experience

Jennifer Francis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Learning
  • Succession & Development
  • Performance & Goals
  • Compensation

Overall Satisfaction with SAP SuccessFactors

Many issues with replication to S/4HANA. We are still hybrid with payroll, time & attendance still in S/4 so all data in EC needs to replicate.
  • New Home Page
  • Continuous improvement of functionality
  • User experience overall is standardized
  • Moving people around - would be nice to have drag and drop capability
  • Org charts are very difficult to download and nearly impossible to print with such small amount of data allowed
  • Reporting capability for cross-functions still needs improvement
  • Definitely improved user experience (internal and external)
  • Automation of previously manual processes
  • Improved reporting capability (and ability to automate them)
As I stated previously we have numerous issues with replication to our S/4HANA environment (where we still run pay). We have had several issues where integration is not possible (e.g. ability to auto importing mass deduction files). Since time and attendance is still in S/4, would be great to be able to get at least some of that data into EC.
Global Assignments and concurrent hires generally cause us some sort of issue and require manual effort. Would be great to get that addressed to further automate and allow us to rely on the system more.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors go as expected?

No

Would you buy SAP SuccessFactors again?

Yes

SF has a great user interface - very user friendly. The new home page makes the user experience very familiar (and more meaningful with custom links allowed for various user roles). SF is great for large organizations, with both internal and external employees.

SAP SuccessFactors Feature Ratings

8.8
Employee demographic data
10
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
3
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Payroll Management ()
Not Rated
10.0
Approval workflow
10
10.0
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
7.0
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
5.0
New hire portal
5
Manager tracking tools
5
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.7
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
8