Automation at the speed of Sauce (Labs)
Overall Satisfaction with Sauce Labs
We use Sauce Labs to help support our QA department. Instead of needing to spend time performing simple smoke tests, they can focus their time on feature testing. Product Managers are also able to use the GUI we created to kick off suites of test scripts and test them against multiple or specific environments after which the results may be used to make business decisions as to whether or not a code base is ready for production.
Pros
- Sauce Labs has an impressive selection of browser/OS combinations which allows us to really test our code to ensure the best possible user experience.
Cons
- Sauce Labs is really trying to build out its emulator/simulator platform, but it needs help keeping up with the versions of Android as they are released. The Real Device Cloud (RDC) is has improved in this area and I'd like to see parity between the RDC and the emulators.
- Customer support could use a bit of improvement in communication. Too often it feels like I am being asked for more and more information that I've already provided. It would be nice to feel like you are having a more human experience.
- I think it is fair to say that we are expecting to see our ROI skyrocket as soon as we finish wrapping up Sauce Labs tests into our Deploy cycle.
Sauce Labs has mobile platforms as well... end of story.
Evaluating Sauce Labs and Competitors
- Price
- Product Features
Value! The price for the features provided
I might explore future use cases (such as vision based comparison) and see if the would also be supported. We did a POC which turned into a final product. Sauce Labs met our needs at the time but there no forward thinking to what we might want to use it for later
Using Sauce Labs
50 - They QA the site either manually or using automated test scripts
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