Scale Review
Updated December 01, 2020

Scale Review

Greg Starnes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Scale Computing HC3

We use it across the whole company. It is our virtual host for all of our servers. It also helps us manage such a large group of servers (12), and there are only two of us in the I.T. department. Management of this solutions is very easy and intuitive. We also have two cluster at a different location as our DR site.
  • Management. It is very easy to manage your environment through one pane of glass. You know the health of your hardware by just looking at the main page.
  • Support. Their support is all based here in the U.S. They are very timely to get to you, and they keep you informed throughout your issue.
  • Price. They are very well priced for what you get.
  • Compatibility. Some manufactures don't have products that will run on the KVM kernel.
They keep you informed at all times throughout an issue, and the support is based here in the U.S.
We run our Exchange Servers, HVAC, Shoretel, File Servers, Scanning Servers, Domain Controllers, and I would run anything else on this hardware.
  • We have a full functional DR location with Scale at a very low cost.
  • We have seen a complete ROI with our systems.
  • We don't have to have a dedicated person to handle Scale.
Price and easy of use - Scale won hands down for me.
Scale Computing HC3 is great for small to medium businesses and I.T. departments. They have a great pane of glass to tell what is going on in the environment. They also scale out very easily. I would also have to say they have some of the best support around.

The only thing I could think that would not be the best scenario for Scale Computing HC3 is in extremely large companies.

User Experience with Scale Computing

Do you think Scale Computing Platform delivers good value for the price?

Yes

Are you happy with Scale Computing Platform's feature set?

Yes

Did Scale Computing Platform live up to sales and marketing promises?

Yes

Did implementation of Scale Computing Platform go as expected?

Yes

Would you buy Scale Computing Platform again?

Yes

It's a great product, but there are a few 3rd party products don't work exactly like they could, but I don't feel like that is a major issue. Most products have another option for it to work.
Anytime I've had a issue they have done great fixing it.

Using Scale Computing HC3

500 - We run our accounting, scanning, phone, door security, domain, and file servers on Scale Computing HC3.
2 - We are a small 2 man IT shop, and we take care of all of our Scale Computing hardware.
  • Easy for small shops to keep everything going.
  • Great for our budget.
  • Easy to bring servers up.
  • Easy to expand the servers.
  • DR site
  • Using it as a sandbox for trail servers.
  • It runs any type of server or pc type of platforms that we have tried on it.
  • Video surveillance projects.
We just bought our 3rd cluster, and we recently bought a new product from them for our DR site.

Evaluating Scale Computing HC3 and Competitors

  • Advisor recommendation
  • Implementation support
I was looking for something that was easy to implement and maintain with a small IT staff.
I wouldn't change a thing.

Scale Computing HC3 Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - I would pay if I need immediate help.
Yes - Yes it was.

Using Scale Computing HC3

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Sending snapshots to another Scale Computing device through the scheduler.
  • Easy to standup servers
  • Can check the health of the system easily.